Twice a week Roshiel does go live during off hours but the messages regarding orders and shipping will not be answered during those times. We also will not answer messages during holidays.
Any questions regarding your order or shipping should be emailed to: roshielstreasuresshippinghelp@gmail.com.
Answers to questions regarding orders will NOT be answered on the live shows or on facebook messenger. Facebook messenger is only used for new orders, invoices, or to a question regarding products or things we sell. If you see something you want to order from a live sale then you would send us a message on messenger. All other concerns go to the email above.
We will not share any of your information with anyone UNLESS you put in a dispute with our payment company. In that case I have power to share your information including but not limited to your name, address, phone number, email and facebook info.